Job procedures by service type
Step-by-step SOPs for each service offering — installs, repairs, PMs — so every technician runs the same playbook at the customer site.
Solutions / Field Service
SOP software built for the truck and the job site
Replace the binder in the cab with a structured workspace. Job procedures, safety, inspections, on-site documentation, and technician training — versioned, searchable, and audit-ready.
Where field service teams use Merova
Pre-job safety & JSA
Job safety analysis and site-arrival checklists completed before work starts. Capture hazards, PPE, and lockout/tagout for every visit.
Vehicle & equipment inspections
Daily truck checks, tool calibration, and equipment inspections with timestamps and operator sign-off. Findings routed for follow-up.
On-site documentation
Capture photos, readings, and customer sign-offs against the active SOP revision — not a printout from last quarter.
Technician training & certification
Role-based training paths per service line. Track who is certified on what equipment — and what's expiring soon.
Incident reporting & follow-up
Log incidents and near-misses from the field, route to safety or operations, and close the loop with a documented revision.
What you get
- Department binders for Service, Safety, Fleet, and Training
- Versioned job SOPs with approvals and effective dates
- Role- and equipment-based training assignments with expiry tracking
- Incident and near-miss logging routed to the right owner
- Full audit trail exportable for OSHA, customer, or insurance audits